TeleEye goes beyond security - Capturing business intelligence for retail management
The continuous growth of economy in China has stimulated an overwhelming demand on luxury products. In order to capitalise on their market leadership, all luxury brands strive for expanding the retail networks at various locations. Managing multiple stores at once will be a great challenge without the aid of technologies. With this in mind, one of the world’s leading luxury brands has adopted TeleEye surveillance solution for their security and management needs.
Keeping an eye on money matters
TeleEye surveillance solution is able to work with client’s existing point-of-sale (POS) system, overlaying transaction information including invoice number, item code and discount on the recorded video. The management could make investigation of complaints and combat credit card frauds. “We don’t produce POS system. TeleEye DVRs acquire transaction data from 3rd party POS systems, text overlay and synchronise with video footages to facilitate easy searching on suspicious goings-on, detection of fraud transaction and investigation of customer complaints”, commented by Nevin Ho, Engineering Director of TeleEye.
Understanding customer behaviour
Centralising remote management
In addition to the vital need of accessing all cameras on a centralised local recorder, viewing the cameras on mobile phones with a secure connection keeps the management team to be aware of emergencies on their finger tips. The offering of secure remote access helps to streamline the process of security surveillance, delivering efficiency together with a complete and scalable CCTV security solution. “Moreover, the TeleEye surveillance systems always come with security concern in mind. With its 5 layers of anti-hacking protection, TeleEye gives clients a peace of mind. The hacker resistant design of TeleEye also gives clients extra confidence on streaming the video footage over the Internet.”, Kurt added.